Insurance Companies

Insurance Companies

On average, we attend to around 50,000 vehicle incidents across Britain every year. For a reputed insurance company, reliability and excellent customer service are everything. That’s why we act as the trusted agents for insurers and private organisations when their members need help at the roadside or home.

Based in our head office in Buckinghamshire, we work closely with your organisation to deliver a rapid response requesting assistance for local recovery. CMG’s sophisticated computer system is capable of keeping you and your members in the loop until one of our experienced technicians reaches the incident location.

Real-time tracking means that you and your member can access live data about our location and ETA. All our assistance vehicles are fitted with in-cab satellite navigation equipment, which helps our technicians to reach you as quickly as possible. Everything is planned to perfection and delivered precisely to minimise the delay to your journey. If the vehicle cannot be repaired at the roadside, we will organise the recovery of the vehicle to your choice of destination. Our vehicles are equipped with real-time tracking and our delivery drivers use PDAs for signature capture and to visually image every vehicle. Choosing us to help your members guarantees a team at your disposal to work around the clock which provides a high-quality service level expected by our clients and your members.

Why we are the best partner for insurance companies:

• We represent your organisation’s values
• Flexible contracts to suit your company needs
• Recover vehicles of any size or type
• Extensive fleet of recovery vehicles
• Clean, safe and comfortable passenger cabs
• 24/7 control centre offering immediate response nationwide
• Secure storage for recovered vehicles
• Use the latest technology to locate and track so everyone is in the loop
• An ISO 9001 certified company