Current Vacancies

Control Room Customer Support

Control Room Customer Support Operator

Salary & Benefits: : From £20,202 DOE & Company Pension & Enhanced Overtime Rates

Job Description

The role will work directly with logistical and operational teams to ensure recovery solutions are delivered above and beyond customers' expectations

  • To take incoming communications across a range of mediums (email, telephone etc.) which will be from the CMG Recovery Fleet, Clubs and Customers, ensuring that you respond accordingly and in the appropriate manner at all times
  • Develop effective response plans from the correct operating procedures
  • To deploy roadside resources and follow up to ensure the required activity has been undertaken to contribute to the achievement of required performance targets.

Essential Skills / Requirements

  • Good working knowledge of Office applications
  • Excellent communication skills, verbal and written
  • Good geographical knowledge of the UK
  • All positions within the Company are subject to Police Vetting.

To apply for this vacancy, download the application form and return by email to attaching your CV. Or you can return it by post to CMG HR Department, PO Box 600, Newport Pagnell MK16 8YR