Current Vacancies

Control Room Customer Support

Control Room Customer Support Operator

Salary & Benefits: : From £20,202 DOE & Company Pension & Enhanced Overtime Rates

Job Description

The role will work directly with logistical and operational teams to ensure recovery solutions are delivered above and beyond customers' expectations

  • To take incoming communications across a range of mediums (email, telephone etc.) which will be from the CMG Recovery Fleet, Clubs and Customers, ensuring that you respond accordingly and in the appropriate manner at all times
  • Develop effective response plans from the correct operating procedures
  • To deploy roadside resources and follow up to ensure the required activity has been undertaken to contribute to the achievement of required performance targets.

Essential Skills / Requirements

  • Good working knowledge of Office applications
  • Excellent communication skills, verbal and written
  • Good geographical knowledge of the UK
  • All positions within the Company are subject to Police Vetting.

To apply for this vacancy, download the application form and return by email to hr@cmg-org.com attaching your CV. Or you can return it by post to CMG HR Department, PO Box 600, Newport Pagnell MK16 8YR